TOPIK UP

TOPIK UP Terms of Service

1. Purpose

These Terms set out the rights, obligations and responsibilities of wevement ("we", "us") and users, and other matters, for the TOPIK UP mobile app and related services (the "Service").

2. Definitions

  1. "User" means anyone who uses the Service under these Terms, including "anonymous users" who do not sign in and "members" who sign up with email, Google or Apple.
  2. "Paid services" means services you pay for, such as subscriptions, passes and consumables.
  3. "Subscription" means a paid service, such as TOPIK Standard or Pro, that renews and is charged automatically each period.
  4. "Pass" means a paid service, such as the EPS-TOPIK pass, that you pay for once, use for a set period and that never renews automatically.
  5. "Consumable" means an item, such as writing-correction credits, that is used up each time you use it.
  6. "Coupon" and "academy code" mean codes issued by us or by an academy or school we have a contract with that unlock paid services for a set period.
  7. "AI features" means features whose results are generated automatically by artificial intelligence, such as writing and speaking feedback, pronunciation assessment and the AI tutor.
  8. "Store" means the Apple App Store or Google Play.

3. Posting and changing these Terms

  1. We post these Terms in the app's settings and at https://topikup.kr/app/terms-en.
  2. We may change these Terms within the limits of applicable law. We will announce the effective date and reasons in the app's notices and on that page at least 7 days in advance. Changes that are unfavourable to you will be announced at least 30 days in advance and sent to you separately by in-app notification or email.
  3. If you do not agree to the changes, you may terminate the agreement by deleting your account. If we clearly told you that not objecting by the effective date would count as agreement and you do not object by then, you are deemed to have agreed to the changed Terms.

4. Business information and other rules

  1. Operator
    • Business name: wevement (위브먼트)
    • Representative: Lee In-ho (이인호)
    • Business registration number: 840-14-02868
    • Mail-order business report number: Exempt from reporting under Article 2(1)(1), Korea Fair Trade Commission Notice No. 2022-4
    • Address: B103 - Ga8, 266 Seocho-daero, Seocho-gu, Seoul 06646, Republic of Korea
    • Phone: +82 10 9915 7740
    • Email: [email protected]
  2. Matters not covered by these Terms are governed by applicable Korean law, including the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, the Act on the Regulation of Terms and Conditions and the Personal Information Protection Act, and by related guidelines.

5. Agreement and eligibility

  1. An anonymous-use agreement is formed when you install the app and agree to these Terms and the Privacy Policy; a membership agreement is formed when you agree and sign up on the sign-up screen.
  2. You must be 14 or older to use the Service. We ask you to confirm this when you sign up.
  3. We may refuse a sign-up or later terminate the agreement if you used someone else's information, entered false information, were previously restricted for violating these Terms and sign up again, or are under 14.

6. Your account

  1. Members must keep their account and password secure and must not transfer, lend or share their account.
  2. If you learn that your account has been stolen or is being used by someone else, tell us immediately.
  3. An anonymous user's study records are tied to the device and cannot be recovered if you uninstall the app or change devices. Sign up to keep your records. Anonymous accounts are deleted automatically 365 days after last use.

7. The Service and changes to it

  1. The Service includes the diagnostic test, daily set, mock exams, explanations, review cards, AI tutor, AI writing and speaking feedback, study reports and offline packs. The free scope and the content and limits of each paid tier are as shown on the pricing screen in the app.
  2. We may change the Service to improve quality or for operational or technical reasons. Significant changes unfavourable to paying users will be announced 30 days in advance; if you do not agree, we will refund the remaining period.

8. Interruptions

  1. We may suspend the Service temporarily for maintenance or replacement of systems, failures, natural disasters, or failures of third-party services (cloud, stores, AI providers, etc.). Planned maintenance is announced in advance; where that is not possible, we announce it afterwards.
  2. If you cannot use a paid service because of our fault, we will compensate you, for example by extending your access, in line with applicable Korean guidelines such as the Content User Protection Guidelines.
  3. If we close the Service, we will announce it 30 days in advance and refund the remaining paid period as required by law.

9. Paid services in general

  1. The price, period and content of each paid service are shown in the app and on the store payment screen before you pay. Displayed prices include VAT. The amount and currency actually charged are as shown on the store payment screen.
  2. You pay with your store account, and the store handles payment methods and billing. We never receive or store card numbers or other payment method details.
  3. Access to paid services is verified against the store account used for the purchase. On another device, sign in with the same store account and tap Restore purchases in the app.
  4. If a minor pays for a paid service without a legal guardian's consent, the minor or the guardian may cancel the contract, unless the minor paid with money the guardian allowed them to use freely (such as pocket money) or deceived us into believing they were an adult or had consent.

10. Auto-renewing subscriptions

  1. TOPIK Standard and TOPIK Pro subscriptions are offered for 1, 6 or 12 months and renew automatically for the same period unless you cancel.
  2. The renewal is charged to your store account within 24 hours before the current period ends. If you cancel at least 24 hours before the current period ends, you will not be charged for the next period.
  3. How to cancel
    • iPhone/iPad: Settings → [your name] → Subscriptions → TOPIK UP → Cancel Subscription
    • Android: Google Play Store → profile → Payments & subscriptions → Subscriptions → TOPIK UP → Cancel subscription
    • The pricing screen in the app also links to your store's subscription settings.
  4. After you cancel, the subscription does not renew and you keep access until the end of the period you have already paid for.
  5. Uninstalling the app or deleting your account does not cancel a subscription. Always cancel as described above.
  6. If we raise a subscription price, we will notify you in advance and ask for your consent as required by store policy and applicable law. If you do not agree, the subscription ends at the end of the current period.

11. Free trials and introductory offers

  1. We may offer free trials or introductory prices on some subscriptions. The offer, its length, the price after the trial and when you will be charged are shown on the payment screen.
  2. When a free trial ends, it converts to a paid subscription if the store's consent requirements have been met. Before conversion we will tell you that it will convert, the date, the amount and how to cancel, and follow any consent procedure required by applicable law. If you cancel in the store at least 24 hours before the trial ends, you will not be charged.

  3. Free trials and introductory offers may be limited to one per store account under store policy.

  4. Korean store accounts must additionally consent to paid conversion after the trial begins, through the process provided by Apple or Google, separately from consent at trial signup. Without this additional consent the trial will not convert to paid access. A subscription trial is optional; declining it does not remove access within the existing free scope and limits.

12. Passes (non-renewing)

  1. EPS-TOPIK passes are offered for 30 days, 90 days, or until exam day (up to 180 days). You pay once and the pass never renews automatically.
  2. The period starts when you pay. An "until exam day" pass is valid until the end of the exam date you set when buying it (up to 180 days).
  3. When the period ends, you return to the free scope. To keep using paid features, buy a new pass.
  4. Free extension if you do not pass: If you hold an "until exam day" pass and do not pass that exam, we will extend the pass free of charge to the next exam date when all of the following are met: (a) at least 8 mock exams taken during the pass, (b) a study-day ratio of at least 60% during the pass, and (c) proof of your result submitted and confirmed by us. Detailed conditions and how to apply are shown on the purchase screen and in the app.
  5. This extension is not a guarantee of passing. Predicted scores and pass probabilities are statistical estimates and may differ from your actual exam result.

13. Consumables

  1. Consumables such as writing-correction credits are used up each time you use them. Any expiry period is shown on the purchase screen.
  2. Used credits cannot be withdrawn or refunded. Unused credits are handled under Section 15.

14. Coupons and academy codes

  1. Coupons and academy codes unlock paid services for the period set by their terms. They cannot be exchanged for cash or refunded.
  2. Codes may not be sold or transferred contrary to the purpose for which they were issued. We may revoke codes obtained or used improperly and cancel access gained with them.
  3. When you enter an academy code, your study progress may be shared with that academy, but only if you agree on the code screen (Privacy Policy, Section 6).
  4. The access period of an academy code is set by the academy and us. Transactions and disputes between you and the academy, such as tuition, must be resolved with the academy.

15. Withdrawal and refunds

  1. Where to request a refund: Paid services are billed by the stores, so refunds are generally requested through the store.
    • App Store: request at https://reportaproblem.apple.com; Apple decides under its refund policy.
    • Google Play: request from your Google Play order history, or email [email protected] with your order number. We can issue refunds directly to the extent Google Play allows.
  2. Withdrawal: Under Article 17 of the Korean Act on Consumer Protection in Electronic Commerce, you may withdraw a purchase within 7 days. Because paid services are digital content, withdrawal may be restricted under Article 17(2)5 once you have started using them. We provide a free scope and trials and state this restriction on the payment screen, as required by Article 17(6).
  3. If you have not used any paid feature after buying, you may withdraw the purchase in full within 7 days.
  4. If a paid service differs from how it was described or advertised, or from the contract, you may withdraw within 3 months of when it became available, or within 30 days of when you knew or could have known this.
  5. If you cannot properly use a paid service because of our fault, we will extend your access or refund you in line with applicable standards.
  6. We cannot issue refunds for App Store purchases ourselves. In that case we will help you request a refund from Apple, for example by confirming your usage history.
  7. Cancelling a 6- or 12-month subscription stops the next renewal. Partial refunds for a period already paid follow the store's refund policy, and these Terms do not limit any cancellation or refund rights the law gives you.

16. AI features

  1. Results of AI features are generated automatically by artificial intelligence and may be wrong, inaccurate or inappropriate.
  2. AI grades, pronunciation scores and predicted scores are study aids. They are not official grading or scores of TOPIK (NIIED) or EPS-TOPIK (HRD Korea). We are not affiliated with these organisations.
  3. AI features are provided within the usage limits of each tier, shown on the pricing screen. We may limit usage frequency to prevent abuse and manage costs.
  4. Do not enter other people's personal information, sensitive information, unlawful or harmful content, or requests unrelated to the questions into AI features.
  5. Please report inappropriate AI results with the in-app report function or through support.
  6. When you use AI features, your input is sent to external AI providers, as described in Sections 8 and 9 of the Privacy Policy.

17. Content and intellectual property

  1. Rights in the Service's questions, explanations, translations, audio, images, design and software belong to us or the rightful owners. Where we provide questions published by official bodies, we do so within the scope of the rights holder's permission and state the source.
  2. You may use the Service only for personal study. Without our permission you may not copy, distribute, transmit, sell or create derivative works of the content, or collect it by automated means such as crawling or scraping.
  3. Offline packs may be used only inside the app while your paid access is active.
  4. You keep the rights to your writing answers, recordings and questions. You allow us to use them as needed to provide the Service (grading, feedback, showing your history); this permission ends when you delete your account. We do not use them to train AI models without your separate consent.
  5. "TOPIK" and "EPS-TOPIK" are names of the respective exam organisations. The Service uses these names only to describe that it helps you prepare for these exams.

18. Your obligations and prohibited conduct

You must not:

  1. use someone else's information, or transfer, sell or share your account;
  2. reverse engineer or modify the app, bypass security features, or use paid features without authorisation;
  3. overload or disrupt the Service, or collect content with automated tools;
  4. obtain or use coupons or academy codes improperly, or manipulate league rankings;
  5. enter content that violates the law, these Terms or public order;
  6. infringe the intellectual property, reputation or personal information of us or others.

19. Restrictions and termination

  1. You may terminate the agreement at any time via Me → Delete account in the app or by emailing [email protected]. Data handling on deletion follows Section 4 of the Privacy Policy; a deleted account and its records cannot be restored.
  2. If you violate Section 18, we may, depending on severity, warn you, restrict features, suspend use or terminate the agreement. We will tell you the reason in advance and give you a chance to object; in urgent cases we will tell you afterwards.
  3. If the agreement is terminated because of your fault, refunds for the remaining paid period may be limited to the extent permitted by law.

20. Liability

  1. If we or you breach these Terms and cause damage to the other, the party in breach compensates the damage.
  2. We are not liable for damage caused by natural disasters, your own fault, or failures of third-party services beyond our control (stores, carriers, etc.), unless we are also at fault through intent or negligence.
  3. We are not liable for decisions you make based on AI results, predicted scores or explanations, or for your actual exam results, unless we acted with intent or gross negligence.
  4. For services provided free of charge, we are not liable unless we acted with intent or gross negligence.
  5. Nothing in this section limits our liability for intent or gross negligence or under mandatory law, including the Personal Information Protection Act.

21. Notices

We notify you through in-app notices, in-app notifications or the email you registered. Notices to all users may be given by posting in the app's notices for at least 7 days.

22. Disputes, governing law and jurisdiction

  1. We receive complaints and requests for remedies at [email protected] and handle them without delay.
  2. If a dispute arises, you may apply for mediation to bodies such as the Korea Consumer Agency or the Content Dispute Resolution Committee.
  3. These Terms are governed by the laws of the Republic of Korea. Lawsuits shall be brought before the court with jurisdiction under the Korean Civil Procedure Act.
  4. If you are a consumer living outside Korea, these Terms do not limit the mandatory consumer rights given to you by the law of your country of residence.

23. Additional terms for the Apple App Store

If you downloaded the app from the App Store, the following also applies.

  1. These Terms are between you and us, not Apple Inc. ("Apple"). We, not Apple, are responsible for the app and its content.
  2. Your licence to use the app is a non-transferable right to use it on Apple devices you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
  3. Apple has no obligation to provide maintenance or support for the app. Contact [email protected] for support.
  4. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price under its policies. To the extent permitted by law, Apple has no other warranty obligation.
  5. We, not Apple, are responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection claims and intellectual property infringement claims.
  6. You confirm that you are not located in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties.
  7. Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them Apple may enforce them against you as a third-party beneficiary.

Addendum

These Terms take effect on October 13, 2026.